Terms & Conditions

Terms & Conditions

Last updated: July 2026

About us

Mitchell’s Gas Solutions provides gas, heating and plumbing services across Romford and East London. All gas work is carried out by a Gas Safe registered engineer (registration No. 651326), which you can verify on the Gas Safe Register.

Quotes and pricing

Prices are agreed before work starts. Where a fault cannot be diagnosed without inspection, we will explain any call-out or diagnosis charge up front. If additional work becomes necessary once a job is underway, we will explain it and agree the cost with you before continuing.

Payment

Unless agreed otherwise in writing, payment is due on completion of the work.

Cancellations

If you need to cancel or rearrange a booking, please give us as much notice as you reasonably can.

Workmanship and guarantees

All work is carried out to Gas Safe standards. Parts and appliances are covered by their manufacturers’ warranties. Nothing in these terms affects your statutory rights as a consumer.

Liability

We are not responsible for pre-existing defects in your property or systems, or for faults unrelated to the work we carried out. Nothing in these terms limits or excludes liability that cannot be limited or excluded by law.

Governing law

These terms are governed by the law of England and Wales.

Contact

Questions about these terms? Email info@mitchellsgassolutions.com or call 07740 275993.

Get in touch

Need Gas & Heating Help? Let’s Get Started Today

Ready to sort your boiler or heating problem quickly and affordably? Contact Mitchell’s Gas Solutions today for expert service you can trust. Whether it’s an emergency or routine maintenance — proudly serving Romford, Hornchurch, Upminster, Rainham, Dagenham, Barking, Ilford and all of London.

Cta Image

Get in touch

Need Gas & Heating Help? Let’s Get Started Today

Ready to sort your boiler or heating problem quickly and affordably? Contact Mitchell’s Gas Solutions today for expert service you can trust. Whether it’s an emergency or routine maintenance.

Cta Image

Get in touch

Need Gas & Heating Help? Let’s Get Started Today

Ready to sort your boiler or heating problem quickly and affordably? Contact Mitchell’s Gas Solutions today for expert service you can trust. Whether it’s an emergency or routine maintenance.

Cta Image